Privacy Policy

Last updated: August 2026

Branif Auto Parts (“we,” “us,” “our”) operates this website to sell genuine OEM Volkswagen & Audi parts. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site, you agree to the practices described here.

What We Collect

• Personal Information you provide: name, email, phone, billing & shipping address, account credentials.
• Order & Transaction Data: items purchased, totals, shipping method, warranty tier. Payments are processed by PayPal; we do not store full card numbers.
• Technical/Usage Data: IP address, device, browser, pages viewed, collected via cookies/analytics.
• Communications: messages you send to customer support; product reviews you submit.

How We Use Information

• Process and fulfill orders, provide customer support, and manage your account.
• Improve site performance, security, and user experience.
• Send service emails (order confirmations, shipping updates, warranty notices).
• Comply with legal, tax, and fraud-prevention obligations.

We do not sell or rent personal information.

Plugins & Services on This Site

We use the following tools; each processes data only as needed to provide its function:

WooCommerce

Stores order details, customer account data, and addresses to fulfill purchases.

WooCommerce PayPal Payments

Routes payment details securely to PayPal. Branif Auto does not store full card data; PayPal’s privacy policy applies at checkout.

WooCommerce Tax

Calculates sales tax based on your shipping/billing location.

IIS AutoPartSearch by URG

Provides part search (YMM/VIN/free-text). It does not intentionally collect sensitive personal data; inputs are used only to return search results.

Site Kit by Google

Connects Google Analytics/Search Console. Uses cookies to measure site usage (e.g., pages visited, session length). Data is aggregated for analytics.

Widgets for Google Reviews

Embeds public Google reviews. If you submit a review on Google, it may appear here per your Google account settings.

SiteGround Optimizer & Security Optimizer

Caching, performance, firewall and security logs to protect the site against abuse.

Elementor / Astra Pro

Page building and design; these do not collect personal data on their own.

Cookies

We use essential cookies (cart, checkout, account) and analytics cookies (Google Analytics via Site Kit). You can disable non-essential cookies in your browser; site features like checkout may require essential cookies to function.

Legal Bases (GDPR/EEA)

• Contract: to process your orders and provide services.
• Legitimate Interests: to secure, improve, and market our services (limited analytics).
• Legal Obligation: tax, accounting, and fraud prevention.
• Consent: where required for non-essential cookies/analytics.

Sharing

We share data only with trusted processors as necessary: PayPal (payments), shipping carriers and label services, tax calculation, analytics (Google), hosting/security (SiteGround). These parties are bound by contracts to protect your data and use it only for the specified purpose.

Data Retention

• Order and invoice records: retained per tax/accounting laws.
• Customer accounts: kept until you request deletion or the account becomes inactive for an extended period.
• Security logs: retained temporarily for site protection.
• Analytics data: retained by Google according to your/our Analytics settings.

Your Rights

You may have the right to access, correct, download, or delete your personal data, and to object to or restrict certain processing. To make a request, contact us at info@branifauto.com. We may need to verify your identity before fulfilling your request.

Do Not Track / “Do Not Sell or Share” (U.S.)

We do not sell or share personal information for cross-context behavioral advertising. Our site does not respond to browser DNT signals at this time, but you can manage cookies through your browser and Google’s ad settings.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

Security

We use SSL encryption, hardened hosting, and SiteGround security features to help protect your data. No method of transmission or storage is 100% secure, but we strive to use commercially acceptable means to safeguard information.

International Transfers

Data may be processed in the United States or other countries where our providers operate. We take steps to ensure appropriate safeguards for international transfers.

SMS & WhatsApp Messaging Consent

Mobile information and phone numbers collected for SMS or WhatsApp communications will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers as necessary to deliver and manage messaging services, provide customer support, process transactions, maintain records, prevent fraud, and operate our business. This may include messaging platform providers such as Meta and WhatsApp when you communicate with Branif Auto through their services.

SMS and WhatsApp consent will not be shared with third parties or affiliates for their own marketing purposes.

Message frequency may vary. Message and data rates may apply.

For SMS communications, reply STOP to opt out or HELP for assistance.

For WhatsApp communications, you may request that we stop messaging you at any time, including by replying STOP, asking us to stop, or using WhatsApp’s available messaging controls.

SMS & WhatsApp Communications

If you provide your mobile phone number and opt in to receive SMS or WhatsApp messages from Branif Auto, or if you initiate a conversation with us through WhatsApp, we may use your phone number and information provided during the conversation to communicate with you.

Communications may include:

• Responses to part inquiries and availability requests
• Quotes and pricing information
• Order and payment-related communications
• Shipping and delivery notifications
• Appointment or pickup reminders
• Customer service and account communications
• Vehicle, VIN, fitment, or part-number information
• Photos, documents, or other information related to your inquiry
• Other communications you request from Branif Auto

Where required, marketing or promotional messages will only be sent after appropriate consent has been obtained.

When you communicate with Branif Auto through WhatsApp, information associated with those communications may also be processed by WhatsApp, Meta, or service providers used to operate and manage the messaging service in accordance with their respective terms and privacy policies.

Branif Auto does not sell, rent, or share your personal information with third parties for their own marketing purposes.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us through our website.

You may request that Branif Auto stop sending WhatsApp messages at any time by replying STOP, asking us to stop messaging you, or using WhatsApp’s available messaging controls.

Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. We will post the updated version with a new “Last updated” date.

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