Ordering & Fitment
Everything starts with getting the right part the first time. Here’s how fitment and ordering work at Branif Auto.
What is a “Stock Number”?
Every part we list has a unique stock number tied to the donor vehicle it came from. This lets us trace origin, mileage, and compatibility for that specific part.
How do I know a part fits my vehicle?
Each product page includes a fitment section and OEM part information. For best results:
- Match the OEM part number on your original component.
- Contact us with your VIN and we’ll confirm fitment for you.
I can’t find the part I need — what should I do?
Use our Part Request form in the main menu and tell us what you’re looking for. We’ll search our yard and our partner network and get back to you. If it’s urgent, feel free to call us directly.
Where do I find my VIN?
Your Vehicle Identification Number (VIN) is usually:
- On the driver’s side dashboard, visible through the windshield, and/or
- On the sticker inside the driver’s door jamb.
It’s 17 characters long and includes only capital letters and numbers. If you can’t find it, contact us and we’ll help.
Pickup, Shipping & Tracking
Whether you’re local to Miami or across the country, we have options for getting your part to you quickly and safely.
Can I pick up my part locally?
Yes. We offer local pickup at our Miami location. Please call us before placing or completing your order so we can pull the part, verify details, and have it ready when you arrive.
Do you ship nationwide?
Yes. We ship:
- Small and medium parts via parcel carriers (UPS, FedEx, etc.).
- Large or heavy items (engines, transmissions, doors, front clips, etc.) via freight.
All shipments include tracking information once your order has been processed.
Where can I find my tracking number?
Tracking details are sent to the email used at checkout and can be accessed through our Order Tracking page by entering your order or invoice number.
How long does shipping take?
Shipping times vary by location and part size, but typically:
- Small parts: about 1–5 business days after shipment.
- Freight items: about 3–10 business days depending on distance and freight scheduling.
When possible, paid orders received before our cutoff ship the same or next business day.
Returns, Cancellations & Warranties
We want you to feel confident in every purchase. Here’s how our returns and warranties work.
What is your return policy?
Our standard return window is 60 days, unless otherwise stated on your invoice. Parts must be returned in original, unmodified condition and fully assembled. A restocking fee may apply to buyer’s remorse returns or custom cuts where the return is not due to an error on our side.
How do I cancel my order?
Call us as soon as possible. If the order has not yet shipped or been cut/pulled, we can usually cancel it right away. Once freight has been booked or a body cut has been made, additional fees may apply.
What warranties do you offer?
Branif Auto offers four warranty tiers so you can choose the protection level that works best:
- Regular – 60 Days
- Silver – 3 Months
- Gold – 6 Months
- Platinum – 1 Year
Drivetrain components (engines, transmissions, differentials) include specific installation requirements. Following those guidelines is required to keep your warranty valid.
Part Quality & Authenticity
We focus on clean, late-model OEM parts with proper testing and documentation.
Are your parts OEM?
Yes. We specialize in original Volkswagen and Audi OEM parts sourced from donor vehicles. We do not sell counterfeit or generic imitation parts as OEM.
How do you ensure quality?
Every part is:
- Visually inspected for damage and excessive wear.
- Function-tested when possible (electronic modules, mechanical parts, etc.).
- Tied back to the donor vehicle with mileage and VIN documentation.
This gives you confidence in what you’re buying and helps shops document repairs properly.
What condition should I expect?
These are used OEM parts, so light cosmetic wear is normal. Any major damage or defects are disclosed in the description and photos. We focus heavily on clean, late-model VW/Audi inventory.
Technical & Industry Questions
The auto parts world is full of acronyms and codes. Here are a few common ones you’ll see in our listings.
What information should I have ready before calling?
To get the fastest and most accurate help, please have:
- Your VIN.
- Year, make, model, and trim level.
- Engine and transmission type.
- OEM part number (if available).
- Your order or invoice number (for existing orders).
What do some common abbreviations mean?
A quick reference for a few you’ll see often:
- LF / RF / LR / RR – Left/Right Front, Left/Right Rear.
- ECU – Engine Control Unit.
- MAF – Mass Airflow Sensor.
- O2S – Oxygen Sensor.
- AWD / FWD / RWD – All/Front/Rear Wheel Drive.
- ASSY – Assembly.
- W/ – With, W/O – Without.
If you’re unsure what a code or note means on a listing, just ask — we’re happy to translate “yard speak” into normal language.
Special Services & Business Questions
Beyond single part sales, we support shops, exporters, and serious VW/Audi enthusiasts.
Do you offer custom body cuts?
Yes. We can provide body cuts (quarters, rails, sections, etc.) based on your body shop’s measurements. Please confirm exactly what is needed before ordering. Custom cuts are generally final sale unless the issue is on our side.
Do you program or install parts?
We do not install parts, but we specialize in VW/Audi and can often help your shop with part selection and basic programming considerations (ECUs, modules, etc.). Programming and installation should be handled by a qualified technician.
Do you buy vehicles?
Yes. We purchase VW and Audi vehicles in various conditions. Use our Sell Your Vehicle form or contact us with photos, VIN, and basic details, and we’ll review your vehicle for purchase.
Do you offer wholesale or fleet pricing?
We work with repair shops, resellers, and exporters. If you buy regularly or in volume, reach out to discuss wholesale options and dedicated account support.